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The reason we called you was we knew we had basically a good 18 month old cocker spaniel. She didn’t chew the furniture that much, but she did… • Jump up and claw every member of the family whenever we came in • Jump up at every visitor • Bark uncontrollable at the slightest noise outside. • Jump up on the furniture often when there were drinks around • Run when let off the lead and just keep running • Pull excessively on her lead • Eat the cats food • Leave her own food • Torment our 15 year old cat
We realised we needed professional help when we recently let her off the lead and she crossed several roads before we got her back she was oblivious to our calling.
During the 3 hour session where you ran a dawn till dusk analysis of her and most interestingly our families behaviour we immediately began to see results and had a clear understanding of what to do in almost every situation we described to you. You carefully blended the research and the practical so we knew the right thing to do but equally as important we knew WHY it was the right thing to do for both the family and most importantly the dog.
In just two weeks we have made dramatic progress in all areas. We have a quieter home, a happier family even a happier cat and most importantly of all we have a more contented dog.
Theo, I have absolutely no hesitation in recommending your services to any other dog owner that has a “problem” with their dog, or more appropriately a dog that has a problem with its owners.
Regards, Robert Umpleby
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Dear Theo,
“Better than we could have ever hoped.”
That's what my family said about the immediate impact that your session had on our dog. The comparison of the BT and AT as we call it was dramatic. BT standing for Before Theo and AT, After Theo.
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Amy, Rough Haired Collie age 3 months
Amy was very hyperactive, grabbing clothes and biting hands and feet. She had a broken leg in plaster which restricted her exercise. Her owner said “I cannot believe such a sweet pup as Amy can go into this 'Tasmanian Devil' mode.
Six weeks later: “Amy has become a beautifully behaved for a pup. I know what you say and we still have a long way to go and it is for life but I'm really enjoying bringing her up now, after all that upset. I always feel so much better knowing I have your help Theo and you have taught me to be calm which is also helping with other aspects of my life. She is also much more affectionate now. Thank you so much for all you have done and continue to do Theo...I will keep you updated, especially now we're headed for the teenage years!!
Ozzy, Labrador/Boxer X, age 2
Email received six months after my visit.
I just thought I'd update you on Ozzy. He is doing fantastically well and this includes being left on his own for a couple of hours now and then; he just settles and sleeps...... result! Thanks to what you have taught us. Ozzy is much, much, calmer and regular visitors are safe now. He and Joe (toddler grandson) now have short supervised periods together; we've taken reintroduction very, very slowly. Ozzy slept for half an hour with his head on Joe's lap next to me at the weekend while we watched a film which was all very relaxed. We (including Joe) are all in the habit of 'putting Ozzy away' in his den if Joe wants to run around or play noisy games so as not to hype Ozzy up.
Although much more laid back, Ozzy has retained his playful, puppyish nature and is still barmy sometimes. We're happy with this as it's a lot of the reason we chose him in the first place. The difference is now it's on our terms and he has manners..
Toys are kept in a lidded box which on cue he pulls out, knocks the lid off and chooses a toy himself. Surprisingly to us, he doesn't pester or touch the box at all unless we initiate it.
We have let Ozzy off the lead/lunge reign and his recall has been perfect so far. He never goes further than you can throw a ball. Ozzy likes us within his sight and is the first to double back without being called. We don't really want or need to follow any new 'training methods' as what you have taught us is something we're all happy to follow and has given unbelievable results.
Tommy and Monty - Terriers age 2 and 8
Both dogs very excitable and pull on lead, reacting to other dogs, people and so on. Tommy is permanently jumpy and fearful at everything, but outside is the worst, and he's very Both dogs lunge and bark and show aggression to other dogs. They are very stressed when people come to the house - most especially when they go, with Tommy nipping.
Here is an early progress report - after just three days of the owner changing her approach: 'Just wanted to tell you, that you are an absolute star!! I have taken Monty out on his usual walk, but with a leash not the retractable, around my wrist, then in my pocket, as you suggested so it had to be loose and I wasn't sending my own anxiety down the lead. He walked quite happily by my side for the whole walk! I'm amazed, we also passed some small children and lady with pram, not a peep out of him!! I'm so pleased I borrowed the normal leash from my friend, my parents are going out for me tomorrow to buy one for him, I don't think I'll use a retractable lead ever again.
Still going very very slowly with Tommy, he seems to enjoy pottering around the parking area, and it's nice to see him so happy, I'm in no rush to go any further and realise that it may be a long process. As always the boys welfare is paramount to me. So if I have to wander around like a 'drunken old man' so be it!!
The house is also very calm and the back door trick is working too.
Freddie – St.Bernard, now age 14 months
Freddie was a typical doggy adolescent delinquent when I first met him at six months old – and I have been working with and supporting his owner for ten months now. Freddie would run off, he jumped up at everyone, nearly pulled his owner over when on lead and was over friendly and pushy with other dogs. Her chased the family cat and was very excitable. He was also quite nervous of any sudden sound or anything new.
Latest email from his owner: Freddie had been so well behaved at the vets they were impressed. ‘Walking has improved so much that I am taking him on short walks with daughter and her labrador. He is learning to leave our cat alone so long as she doesn’t run, and they sleep together. He is no longer twitchy and will again pass dustcarts etc. without reacting. A different dog in fact. He is much better at passing other dogs and hilarious when he met a young St Bernerd last night--- first time he has met a dog bigger and more playful than himself. In the meantime we have good walks on lead which he really enjoys. On a slack lead he is so much more comfortable. Thank you for all your ongoing support and guidance.
Barney – Springer Spaniel age 2 ½
Barney had terrible separation anxiety, and barks, cries and howls when left alone. He injures himself trying to get out of his crate, but toilets in the house and chews furniture, door frames and anything else if he is left free.
Email from Barney's owner several months later: Best money I've ever spent! My dog and I are so much happier and now understand our places 'in the pack'. Fantastic!! I have been meaning to email for you for absolutely ages but I keep forgetting! I just wanted to say that I took your advise and Barney has not slept in my room since we spoke. The difference in him is astonishing. He is a dog! He has even learnt that tennis ball chasing is quite a lot of fun!! It’s amazing and I want to thank you so very much. I am finally able to leave him home alone, and he doesn’t use his crate anymore. He’s not used his crate for a couple of months now and he is brilliant! My plants are still in their pots and my curtains remain on their pole!
We are both much happier and settled. I look him to a Dog Show a few weekends ago and he won 1st prize for Most Handsome Dog – got a rosette and a present! I am so very proud of the dog he has become and the owner I have become.
Jasper (Yorkie X), Lucy and Polly (Llasa Apsos)
Jasper had bitten his lady owner quite badly. Sitting near or on her he didn't want her touching him and she had become scared of him.
Email from owners two weeks after my visit: Nice to hear from you again. We are exceedingly pleased - as progress is being achieved. Jasper in particular has been 'upping his game' and really trying it on over the previous week but we are always aware of this and the new regime is solid and permanent.
My wife feels far more confident in dealing with Jasper, thanks to you and hopefully Jasper is now going to enjoy a long and happy life with us.
Again many thanks for your help, the best phone call I ever made was the one made to you.
Harvey, Staffordshire Bull Terrier, age 3.
Harvey had recently come from Wood Green. He was terrified when the boys next door kicked balls against the fence. Also fearful of anything loud or sudden, and things like the lawn mower and vacuum cleaner, and he was getting worse. He went mad when he saw other dogs.
Email two and a half months later: “Just thought I would share my very positive, upbeat, absolutely brilliant beyond belief news with you!!
Harvey’s fear of noise seems to be suddenly diminishing, it’s incredible. A man across from us was mowing the lawn & Harvey barely blinked. Even better, he was upstairs in his safe haven Wed when I cut both our lawns & when I had finished he came down to see me when I called him – no drama, frothing, heart racing, it’s wonderful! As you can tell I am very excited by this! I’m still being cautious but things are really looking up and he is a true delight to have around and lovely company. David has been playing with him and the ball in the garden every day to help with the desensitisation and they’ve both been really enjoying themselves.
I really cannot thank you enough for all your help, guidance, support etc. I know you’re only doing your job but it has felt like much, much more than this to us. You are an incredible lady. I will keep you posted as to how the weekend goes with the boys and balls around but things are definitely much improved.
Nugget, American Bulldog age 2, and JD Staffordshire Bull Terrier age 9
The two dogs have had some serious fights – ending in vet bills. Nugget may nip visitors ankles. Both are unpredictable with other dogs and pull badly on lead. Nugget very nervous, hackles when I arrived, nipping my sleeve. He obsesses over chasing flies. He is distressed when his owner is out, and is scared of a great many things. Nugget’s lady own seemed very nervous of him.
Owner wrote: First I felt real bad, not taking them out and being so hard on them, but now I must say it has paid off. Nugget and JD are so much calmer and they walk next to me when we go out, they both slow down when I do and change direction with me I'm really pleased with them. The best change of all is that they have had NO FIGHTS! food time has improved and although Nugget still 'now and again' wees in the house, they are both so GOOD! all I can do is smile. Nugget doesn't over power visitors anymore, but he's still a bit odd at times, however he always wags his tail now, which he didn't do a lot before. I think Nugget is much more relaxed now that he isn't trying to protect me all the time. JD has taken to "follow the leader" and walks perfectly on the lead.
I just got to love them both so much. I know now that my dogs are happier because they respect me. I am more relaxed and confident now.
Dogs are just dogs after all, well my two are extra special ! This was the final chance for Nugget, I never wanted to give up on him. Nugget has made progress and I hope that he has settle down and can be part of the family now.
Tyson – German Shepherd, 6 and Bob a Blind Old English Sheepdog age 2
The owners had just rescued a blind Old English Sheepdog called Bob. Bob would lurch into Tyson their German Shepherd which drove Tyson out of the room to take refuge in the hall.. When Bob went into the hall he became territorial and it started a fight. Tyson became very nervous around Bob and Bob was very confused with everything.
Email received three months later: Hi Theo, thanks for your last email. I hope you had a good Christmas. Bob and Tyson are getting on very well together now with no problems at all. They are a good team. Love walking together and it seems Bob has respect for Tyson now. Both dogs are happy dogs now and seem comfortable in each others company
Zac, German Shepherd Rescue age 1
These were amongst Zac’s problems when I first visited about three and a half months ago: Separation anxiety, attention seeking, barking at people and other dogs, not allowing owners to cuddle and hug, barking in their face, barking in the garden, pulling on lead, escaping.
Just a quick note to let you know about Zak. You may remember we mentioned an upcoming bike event at Sherwood Forest – we were concerned about Zak’s behaviour in crowds. Well that was yesterday and he was amazing. No barking at people or other dogs, no pulling on his lead, no jumping up, no whimpering when the kids went their separate ways to play out of sight...just an amazing, family dog who helped make the day a memorable family day out. His behaviour in the house has also improved yet another notch. He does as he’s told, when he’s told (sit, lay down etc), doesn’t mouth any of us....he seems much more chilled and we’re very happy. He made us all very proud yesterday. Thanks for your help.
Hugo, whippet age 4.
Hugo is wary of their crawling son and has nipped him He is a squirrel chaser. He is obsessed with Pete and follows him everywhere, when he goes out Hugo stays by the door and pines. He is very restless and constantly on patrol. They sent Hugo to a training kennel but because he was so unhappy Pete brought him home after three days. He once went for the baby’s face. 5am Hugo whines and cries until he is let out, he wants to go out to sniff for cats and hedgehogs.
Two months later, email: Thought I'd give you a little update as to how its all going. He is doing really really well, we are so impressed with him now. He still barks at times, but nothing like what he used to be like with the constant hysterical shaking and screeching at the squirrels and most times as soon as we call him he comes straight in - which is bloody marvellous.
During the day he is much happier, I come down and leave him in his bed - feed the baby and do my jobs - if Hugo is awake, he sits there patiently and waits for me to let him out - nothing like he used to be.
After Pete spoke to you he has started to take him out, just for a few minutes at first, and never through the front door, and he can't believe how good he has been. One of the times he barked at another dog as they were just outside the back gate and Pete brought him straight back. But since then, he's been great.
Pete can now get his boots on without him scratching and going wild thinking he's going for a walk. When people come we shut him in the front room and last week my niece and nephew came round and i put them in the conservatory and he came out and had a look, then went back in to the front room where he was sleeping before. The difference is fantastic, he would never of done that before.
It was interesting last night, we had some friends round for dinner and we told them to ignore him when I let him out the front room. One did and Hugo left her alone, but her husband didn't - even though we'd told him too. I was a bit mad, as they knew before they got here we'd been doing things differently. Then he went to sit down and Hugo jumped all over him and wouldn't leave him alone - which just goes to prove how quickly they go back to doing things the old way. We told him afterwards all the things we'd been practising with him and how good it had been, and he just didn't get it - which isn't any wonder as they've got a 9 month old puppy who is so out of control, they say having him is no pleasure. We had friends round for dinner the night before as well, and they did as they were told and Hugo sat in his bed all night and behaved perfectly - without any instructing he just did it.
Think I've covered most things, he really is a pleasure to have around, before there were loads of negative points to owning him, now he just seems way more relaxed and we feel happier that he isn't frantically trying to protect us and can relax just being a dog.
Thanks for all your help and advice, we are so glad we contacted you,
Poppy, black Labrador age 4, and Kissy a Springer Spaniel age 3
Poppy is always looking for attention, she also hates the post being delivered. She has broken two letter boxes because she jumps at it so hard when the letters are delivered. Poppy growls at Kissie when K is being paid attention. Poppy goes upstairs at night and jumps on bed until Clive gets in. Both dogs get very excited on lead, Poppy pulls till nearly sick - Kissy is OK when by herself. Both dogs not good recall, especially Kissy. Poppy aggressive with other dogs. Kissy terrified of fireworks. Poppy barks the most. Kissy toileted in dining room.
Three months later: Thought I would just let you know how Poppy and Kissy are doing, Kissy has stop messing now. Niether of them follow me about any more quite happy just to lay on their beds and sleep. I have taken both out together on their leads, holding them in one hand. Have not let them both off yet will wait awhile to do that. Can let Kissy off when I take her on her own, she no longer runs off but stays with me and only goes when I tell her she can, but as soon as I recall her she comes back. Poppy still not up to that yet she still has to stay on lead, but at least she doesn’t pull any more. They are so much more relaxed then their were 3 months ago. I leave the stair gate open in the day and neither of them go up, they don’t even try to follow when I go up and down during the day.
It was well worth the money we paid you it has made our life with the dogs more special thank you.
Woody, Staffie age 4
Woody was very nervous. He shook. He goes on all sofas and has wrecked several. He wees everywhere - and occasionally poos. There is a mess every night. When he is left alone he wrecks the house. Very unpredictable with dogs outside. He attacks the door when people leave - front door frame is damaged.
Email a month later: Thank you for keeping in touch. Mark had his 21st birthday last week and had a surprise party done for him at home. Of course all the rules for Woody went completely out the window, but he got back on track the next day. We have a wonderful photo of Mark holding Woody and both of them look like they have a huge smile on their faces. Mark is so much happier now with Woody and so is Woody. Mark can actually enjoy him now rather than constantly being angry with him.It makes for a much better relationship. Mark looks forward to getting home to see him rather than dreading what destruction Woody has done during the day and then an evening of shouting at him and generally not enjoying him being around. He now has those feelings back that he had when he first chose him at the rescue centre. Thank you again and will keep you posted.
Bing, White Border Collie who is blind and nearly deaf, age 9 months. Living with Darry, Labrador, age 3.
Bing is obsessive, panting air snapping, barking, confused. Darry barks a lot and is fearful. Two very nervous dogs. Bing had bad start and is deaf and nearly blind. On lead or harness Bing spins and gets hyper, pulls ,jumps onto chairs, hyperventilates, his gums and nose go bright red. Because of a blood disorder, made worse I’m sure by his stress level, he has very frequent bleeds behind his eyes which require vet treatment and and account for his loss of sight. Dogs are seldom together because Darry may start a fight due to Bing’s erratic behaviour.
Five days later: We have continued with Bing and have noticed a big difference, he is a lot calmer. He still has not been out for a walk as he still looses it when ever I pick up his lead. I have feed Darry and Bing in the kitchen together and that was the most Darry had eaten in one go. We have had a lot less air-snapping from Bing now and he and Darry are in the living room longer and longer each day as they don't fight and act silly as much but when they do they know now they go into the Kitchen. Darry is stopping barking. Bing had a little bleeding behind his eye one morning and by the evening it was gone and we didn't even have to use any eye drops just him being calmer sorted that out. I am really seeing a massive improvement in Bing and I can't thank you enough as this will probably make him live longer.
Email two and a half months later: Hello, I just wanted to show you this picture I took yesterday. I never thought in a million years that Darry and Bing would go to sleep in the living room together nor did I ever imagine they would fall asleep on each other. I just wanted to show you how calm Bing can be, obviously he can be quite hyper but nothing like before and so I would just like to say thank you. Also since you have been his eye has only had bleeding behind it once. Before you came it was really every 2-3 weeks.
Keiser – Rottwellier/German Shepherd age 5, Kara Rottweille/Staffie age 10
Keiser was beaten as a puppy. Protective – won’t let anybody in the house, or near them. They can't have anybody to the house. Kara apparently is such a puller that they don't even have her on lead ever. She is the worst barker. She is scared of being in the car - she shakes, drools and is car sick. They can only have visitors if the dogs are shut in the bedroom.
The days later: Jan can't believe how chilled the dogs are without their three walks a day. She hadn't believed me that no long walks for a while wouldn't make them worse! No longer going on furniture. Walking and not pulling - Kara got message quickly. The barking at front door and in garden has improved dramatically. Dogs are now restricted to hall and kitchen when they are out. Jan really has got the hang of not allowing Keiser to dictate to her. In a week or so we will develop a strategy for visitors.
Betsy – Springer Spaniel age 4
They have had Betsy since puppy. Had her brother also - but got rid of him because of aggression a year ago. 2 children 10 & 8. Betsy has taken over leadership role and is getting worse. Bit daughter. Aggressive to husband and very possessive of Corinne. Dog sleeps by Corinne's bed and aggressive when husband sends her downstairs. Yesterday she bit daughter, so now Betsy is on lead in house when kids are about.
12 days later I phoned Steve. Everything MUCH improved. They noticed a difference as soon as I was out of the door. I shall phone Corinne tomorrow morning.
Next day I phoned Corrine. Wonderful feedback. She says there is no aggression any more - even when daughter fell over Betsy who was sitting next to Corinne. Corinne says it's well worth the money and she wishes they had known me before getting rid of their other dog. She may get another dog - a small one - and will use AB right from the start.
Oscar – Dalmation age 2
They have had Oscar from 6 months – from Dalmation rescue. He has just bitten a lady when out on a walk. Oscar never settles. They have two young children both with special needs. They already have Jan Fennell's DVD. I found Oscar to be a very frantic dog, manic. He was chewing a chew as though his life depended upon it. Oscar kept leaping on the sofa and was taken behind door each time. As the evening went by Dawn and John said it was the most peaceful evening they had for ages. Normally running and jumping all over the place, stealing toys, raiding the bin, chewing things, never still.
Next day: Children really getting involved. Oscar was a completely different dog this morning at breakfast time, and I was so pleased that I didn't have to resort to any of our usual restriction methods in order to save the packed lunches from being ‘Oscared’. We did manage quite a bit of door opening, and whereas he would usually rush through nearly taking my legs out en route, he has been much more hesitant, he has actually behaved as though he has some manners! Even the children are doing brilliantly.
I also think, from some of what you were saying last night, that whilst we have thought we were doing the right thing for Oscar by filling his day full of long walks, lots of exercise and taking him to obedience, agility and heel work to music classes during the time he's been with us, that we have actually just been over-loading him with more and more pressure.
Two weeks later, they went away for a fortnight.
Two days afterwards: Oscar came home from kennels and has been wonderful. Children are doing very well. No more pestering at mealtime or stealing. Last night they had the best evening and night ever. Oscar lay peacefully on his bed grooming himself. Dawn says she can't believe the difference in Oscar in the house. Dawn says Oscar is 100% better in the house. They are all thrilled at the change.
One month after that, email from Dawn: I can’t believe no walks means a chilled dog. We took him for his first ‘proper walk’ yesterday and it was magic. Any hint of pulling and we pushed some more stop start change direction into him just to remind him who was leading who.
Sky and Storm – Border Collies age 9 months
Sky has an issue with cars. When she was little she tried to chase them and then went through a period of distress whenever we went near a road. We have been trying to get her used to road walking again and although things seem a little better she will turn and try to nip her brother or my knee as we cross the road. Lesley has a bite on her leg where Sky bit her as they crossed a road. Sometimes she is fine on walks and sometimes she cowers next to me. She pulls on the lead too. We do go to training and she is doing very well there and will walk to heel !! I feel so sorry for her that she is not able to enjoy walking. These are lovely dogs - with Sky becoming increasingly dominant. Storm is much more laid back. Everyone make a big fuss of the dogs - only 9 months old. L and R understand this isn't about dog training as such. Sky also barks in the garden.
Two weeks later, email: It was a pleasure to meet you on Saturday and we have already started acting differently with them both even though certain things have been hard. We aren't sure if it is some kind of fluke but Skye went on her lead in the garden yesterday and just trotted around at our sides on a loose lead. It is hard to ignore them when they come over for attention but we are calling them over when we want to and that seems to be working well. The garden balls go away when the game has finished too. The biggest difference which they twigged almost straight away was not going through the door before us and as we haven't got the stair gate up yet they have started staying behind when they go up or down stairs with us instead of speeding full pelt ahead !!
Three weeks from my visit: Dogs calming down dramatically. Sky still doing Stop Start Change-Direction in garden - not out in road yet. Storm OK outside and walking with loose lead. Interesting shift in dynamics between the dogs. Storm showing dominance. Sky now coming very promptly when called. She still runs around the garden after birds, but stops and comes when called now.
One month later: Life has settled down to something very different now. We are able to walk both dogs together with loose leads and Sky is taking no notice of the cars at all. She was OK as soon as I walked her through the gate for the first time, though this was not until we got really fed up with walking around the garden for about five weeks! We wanted to be sure she was really ready to believe in us first and it worked.
Duke – Rottweiller/German Shepherd Cross age 2
They have had Duke from a puppy. Aggressive with men especially when out and especially when it's dark. Today he lunged at an elderly man. He pulls. He is muzzled when out. Good with other dogs. Quite obedient. Unpredictable.
Two weeks later: Lynne phoned. She is thrilled. The whole family have been doing everything perfectly. SSCD (walking) - no going in front, no pulling and no more harness or muzzle. They went for first outside walk yesterday. Duke was a dream. Even when seeing another dog. Duke is much calmer. He seems to have picked up everything as though he's relieved to have all the leadership stuff removed. The attention seeking has nearly stopped, and the foot biting completely stopped. Thanking stops the barking. All this in one week! I said be prepared for a relapse or for Duke thinking of another test from time to time. They will persist with the homework of stop start change-direction’ every day before going out for a walk.
Ziggy and Maddie – Great Danes age 3 and 2
Ziggy aggressive towards Maddie. Tracy tried to separate them and had several stitches in her arm. Teenage daughters 13 and 15 God - these dogs are so big they look straight into your eyes. Hard to ignore!! Ziggy has a way of suddenly woofing straight in your face. Main problem is the two Danes can't be left together because they have had a couple of fights - only small puncture wounds, but by mistake Lynne got hurt and had stitches. Maddie, who they have only had for 5 weeks, is beginning to get above herself - started off very well. She's is challenging Ziggy for top dog and also running into other dogs, knocking them over and dominating them. She tries to stand over Ziggy when he's lying down. Lynne doesn't dare take them out together - not even for toilet in the garden.
Ten days later: Tracy says there has been fantastic progress from where she was ten days ago. I left her house at 10pm and she put it into action straight away. Dogs have been playing outside together again though Tracy keeps an eye on them. Friends and parents can't believe the improvement.
Shuey – Doberman age 2, and Jasper – Labrador Cross age 7
Shuey from Wood Green, Jasper from Battersea. Shuey is too strong for Jean to control and has recently nipped someone. We also need help to calm the dog down when he is out with Jean so that she can learn to control him better as his sheer strength far outweighs hers and she has to let go of his lead or else be pulled over. He lunges towards sheep. When he’s off the lead he has been known to disappear from her once or twice for up to 20 minutes. The doberman often in the house air snaps – rather obsessive.
Three weeks later, Jean says they have improved immensely. She has had dogs all her life but now sees things differently. After walking separately, she is doing walks with both dogs together now and there is no pulling at all. They walk beautifully. Even near the sheep Shuey has a loose lead. Off lead they Shuey is coming back well. Both dogs are much calmer. Jean is committed to sticking with it now.
Corrie – German Shepherd/Huskie X age 5
This dog is very anxious. A lot of barking when I arrived - she was on lead and lunging to get at me. Eventually with ignoring Corrie settled and first Jean dropped lead and then removed it. All was OK. Eventually dog very relaxed. She pulls on walks, lunges, all the usual stuff. Very much guarding owners. Barks and cries when they are out of sight. They can't go out without son being in to dog sit. Corrie creates all the time in the car.
One week later, Jean phoned to say how much Corrie had improved already. A different dog. Corrie now stopped barking a dustman and post woman. She upped her game by stealing a packet of chews. Jean found the empty packet, put it in the bin and ignored the whole thing. They haven't had visitors yet but will do the same as I showed her when I arrived - Corrie on lead and taken out of room if she barks.
Three weeks later: Jean is just so grateful. Dog is totally changed. Instead of barking and frantic, she wanders around - even went to sleep on the lawn today. She would never have done this before. They had a stranger in the house today, and although they put Corrie in the bedroom she made no fuss or barking. Jean said Corrie would have barked herself silly before. In Jean's words - Corrie is now no longer rushing about all the time, just wandering instead or asleep.
Alfie – Parsons Terrier age 5
It started as just being afraid of fireworks gradually increasing to thunder and lightning now even the rain or wind brings on an anxiety attack. During an attack he shakes violently, drools and pants constantly and claws his way in any way possible to get out of the room. Even in the cage he will bite and scratch making his gums bleed. We have reluctantly used tranquillisers from the vet and also a natural remedy but this only masks the problem.
10 days later: Alfie has totally changed around in just a week. Rain, noises on TV etc. and he’s ignoring it.
Phoebe – German Shepherd age 7, Tarquin – Great Dane age 18 months
Phoebe is a rescue dog. Suffers from separation anxiety. Barks 'all the time' when they are out. Complaints from neighbours. She isn't good with other dogs. Tarquin Great Dane is ENORMOUS. He barked when I came in - not used to being ignored. Tarquin messes and urinates indoors, while they are out. They have run of most of the house and garden and upstairs. Barking is a problem with neighbours - Phoebe mostly.
Ten days later: They are getting on very well indeed. They are responding and stopping barking. Phoebe now calm when lead is picked up. Des has camcorder today to see if improvement when out. Another week later: Tarquin has completely stopped all messing etc. indoors. He is walking beautifully off and on lead. Barking when they out has practically stopped according to neighbours. Recall is excellent with both of them. A week after that: Lovely call from Des. His brother came at the weekend and there was no barking! Brother was amazed at difference in the dogs. Phoebe has at last started to eat all her food up straight away.
Jasper and Jake – Springer Spaniels age 2
Hi Theo, We have 2x 2year old springers , quite well behaved at home but one of them as soon as you put a lead on him he pulls like mad the whole of the walk whether its 10mins or 2hours he continues to pull.. He has even cut his neck through pulling and we have tried every collar and harnesses but has made no difference. We take them both to training classes which he has improved on but when you have to walk him outside it all starts again and we are worried that we are damaging his neck. I found that Jasper in particular paces around all the time and pulls so much on lead that he has cut his neck. Jasper almost cowers before going on a walk when lead is put on but launches out as soon as door is open. Dogs bark at visitors at door, and Jasper continues to bark at you once they are in the house.
Two weeks later: They are really pleased. Both dogs have calmed down a lot. There is no longer any jumping up. They are no longer on sofas and they have a stairgate now. All barking indoors and out stops as soon as the dogs are thanked. Jasper still cowers when lead is put on (he is the puller out on a walk) so he has done no lead work, just SSCD in house off lead. (He runs away in the garden). Next he will do SSCD on lead in the house initially, then garden, then down the road. When he cowers Pauline puts the lead away, and then calls him to her and attaches lead if he isn't cowering. Jake is walked by Kevin who is now taking him out in the road. He used to be wary of people, but is fine now apparently. Feeding is going well. Also, recall is good now. Everything is going very well indeed.
Ebony – Black Labrador age 2
Ebony hates walks, she hangs back when lead is put on and runs off if she can. She is very nervous and jumpy in the house, barking at anything sudden. She growls if anybody goes near her bed. She was sent away to a trainer, but within a day of coming home she had reverted.
Ten days later: Ebony is relinquishing leadership in the house especially. Jan didn't walk her for 7 days and Jan played with her and she couldn't believe I was right when I said Ebony would be more chilled because of it. Lots of SSCD and very good heel walking, through doors first etc. Now on long line in field practising recall. She missed agility for two weeks as advised, and went last week and Ebony was only dog to do it off lead and stuck by Jan all the time! Jan is ignoring demands for attention, or moving away. There have been electricians working in utility room by Ebony's bed and she has taken no notice of them (they were instructed to ignore her). No growling – she would have gone for them before. Jan is very encouraged and feels in just two weeks things are going in the right direction.
Gunner – Retreiver Poodle Cross age 11
It seems that Gunners nervousness started 5 years ago when Pete's first wife left. Pete spoils him. He barked for about five minutes when I came but we all ignored it. He did settle down very quickly. He did bark at back fence down end of quite long garden where people come past constantly. He has fear of water, sometimes of birds, of small dogs and Dalmatians, thunder and fireworks. He is always given attention when he asks. He sleeps downstairs on his own sofa, with run of sitting room, dining room and kitchen. Gunner’s not happy left alone.
Ten days later: Pete is amazed at the transformation in Gunner - and is surprised how well he is 'taking it'. He lies down and relaxes. He stops barking quickly - the thanking is working. Everything is so much nicer Pete says. Gesture eating is going well. Walking - occasional lunge which Pete deals with.
The next day: Email from Carol: We hadn't phoned because there was nothing that had actually come up which had given us any cause for concern yet. We are really pleased with Gunner's progress so far although he does have his moments where he pushes his luck a bit, it’s a bit like bringing children up boundaries etc. To be fair Gunner has always had his own way which isn't his fault. I have workmen in today and normally he would be going absolutely mad. Your technique of making him feel that nothing is wrong is working, and he is now just lying down relaxed which is absolutely wonderful. Thank you so much for all your help and yes I will stay in touch.
Cadbury – Chocolate Labrador age 9 months
Cadbury barks on lead at other dogs. He jumps up on people when out, and in home. No recall. Children wary of him. They have had Cad from a puppy. He has eaten through a harness. He goes to grab Karen’s arm. Cadbury has destroyed many leads plus haltis and harness. His pulling when out is an embarrassment.
Three weeks later: Karen has noticed a big difference. Cadbury walks very well on lead (no longer tries to grab the lead). Karen says it's like having a different dog when they are out. They now have a stair gate and Cadbury is very happy to sleep downstairs in his bed. There is no jumping up or grabbing arms, and no jumping up at visitors. Children are doing well. Cadbury was scared of water, but now he is playing with sticks being thrown into the river for him to fetch.
Holly – Yellow Labrador age 15 months
Holly cowers and urinates and submits - especially with Shaun and sometimes visitors. Holly constantly looks to Shaun for his reaction and he tends to stare lovingly at her whereupon she runs under the table and urinates. She has had too much attention and possibly too boisterous and noisy. Moira was scolding Holly when she urinated but will now say nothing. Give her no attention over it. Suggested Shaun gave her no eye contact for a while.
Ten days later: Brilliant. Not once since I left did Holly run under the table urinating, or lie on her back submitting and urinating. She was doing it constantly before - whenever Shaun even looked at her, when people came and so on.
Ruby – Jack Russell/Patterdale X age 8 months
Ruby is biting and showing aggression. When I arrived Ruby was manic - in your face. She is only tiny, but did vertical take off when I came in - right up to my face. Ruby is frightened of all sorts of things including vacuum cleaner, brooms, rakes. Urinates in the house.
Two weeks later: Pat is amazed at how much calmer Ruby is. Very seldom vertical take-off now! She doesn't jump while food is prepared. There have been no more puddles from the moment I left. Much better with people walking past, though they still have work with dogs, tricycles and a child with scooter. Stop Start Change Direction is still at home - no going out yet. When Pat calls her, Ruby runs to her straight away. She was frightened when rubbish bin was emptied in kitchen, now OK about lots of things that previously frightened her.
Spud- Jack Russell age 8 months
Spud rescued two days ago from Wood Green. He's manic, upsetting and aggressive to Ray - also to other dog over food. I found that Spud is a brilliant little dog - and extremely quick on the uptake. Not vicious at all, just trying it on. The real trouble lies with Monty - the dog they already have and very spoilt. Spud been with them two nights now. Monty is a 'slow eater' and Spud is 'aggressive' over food.
Two days later: Monty is 'downcast' !! (Chilled). Obviously it has started to work with him.
A week goes by: sometimes Spud is a little angel and sometimes he acts possessed (he is only 8 months old!). He doesn't bark so much at birds etc.. Spud is still mouthing. They will now deal with it straight away. Monty is eating everything now quickly - even dried food. Dogs don't go out of door first any more. Walks: they are doing very well when meeting other dogs - even if the other dog is going ballistic. Maria feels very under control. The two dogs play together better now and there is very little real aggression any more. Monty's recall is much better.
Chelsey – Jack Russell age 7 months
My dog is continually barking and howling when we leave her alone in the house causing the neighbours to complain to the local authorities. We have tried leaving the TV, lights, and treats but apparently to no use. It took us 4 months to get the dog to sleep in another room from us she seemed a bit insecure from day one.
A week later: Karen noticed immediate improvement. Almost straight away Chelsey was eating her food all up and no messing about. Chelsey's much more relaxed. They are leaving her for short periods. They recorded her the first time to record the fuss, and they will do so again soon. They think she's better. The neighbour was asked to listen and report, but no problems there. The walking is apparently fantastic. Apparently Chelsey no longer even follows Karen to the door when she goes off to work. Altogether very much calmer.
Another two weeks goes by. A lovely call from Karen. Unbelievable difference in Chelsey very quickly. They tape recorded absences. A week ago Chelsey howled for about 40 minutes. Next time not continuous, next time only twice, and last time only for a couple of minutes. Great news. It has nearly stopped. Soon they will start to leave her for longer.
Toby – Jack Russell age 5
Toby is aggressive and very fearful. He is on tablets. Shirley has been advised by vet and a 'trainer' who visits for 20 minutes at a time to have him put down. She is suffering from her nerves. She's had him since he was a puppy. Toby put on sofa with muzzle and lead. He froze with back to me. Bit of a zombie because of tablets - CLOMICALM. As I ignored him he eventually came and lay down beside me. Suggested Shirley removed muzzle and lead. Toby has to be thrown into another room with biscuits so she can quickly shut him out. He is aggressive on walks - pulls and yaps. Vet and other 'trainer' who visited say Toby should be put down. Shirley is nervous and dog is confused.
Ten days later: Everything improving. Walks are better now she is in control and protecting him confronting dogs etc. She is doing the gesture eating. Barking is more under control. Shirley pushes him away when he jumps on her. His bed is now on the floor not the sofa. HE'S OFF ALL DRUGS. Shirley herself is happier and her nerves are better because of all this. Toby has also started playing with things- throwing chews in the air etc.
Next month: Shirley phoned me. Things still going well.
And a month later: Still more progress. Not worried about a big tractor. On short lead when out.
Reggie – Lab/Retriever X age 3
Reggie has always been quite dominant. He 'humps' my husband, he barks/whines for attention, he scavenges food and chews up the children's toys. He can be aggressive, which is worrying me. He has this habit of greeting someone warmly, tail wagging, then like he has lulled them into a sense of security he growls, turns his lip and has at times nipped. He misbehaves on the lead, by jumping up and pulling aggressively at it. He is my big Bear and I love him so much - but I would like him to be more sociable and not so naughty. I have struggled for almost 3 years and would welcome some advise to help me get it right!
Three weeks later: Sharon phoned to say she can't believe how Reggie has changed in a few days. Didn't bark at postman.. Walking round the block to heel.
Two weeks later: Needed a refresher for barking, but apart from that things are going brilliantly well. Reggie walks excellently to heel. Did bark at another dog but stopped straight away. They have gate at bottom of stairs and Reggie never goes up now. Better in car. Reggie takes no notice of the postman - previously everything was punctured. He never fusses now when kids friends came and they play in the garden. I am thrilled with how both Sharon and Steve are doing. Steve is managing to make no fuss of Reggie.
Pluto and Sky – Great Danes ages 13 and 18 months
You were recommended by a fellow Great Dane owner. Pluto shows aggression to other dogs. He is very well ‘trained’ - walks to heel, sits, down, sit stay etc etc, well mannered at home. He now goes into the red zone if he is the back of the car and sees another dog. In fact today he then attacked my rescue bitch, Sky, as she was in the car too - and my husband tried to stop it and got bitten. Pluto went berserk when he saw a couple of small dogs and barked. Chris shouted and Sky then went for Pluto who retaliated. Sky is now pushing her luck also. Am at my wits end - have done everything I can find to change his behaviour - read everything, watched every programme, tried everything. Please can you help?
Next day: Did your treats have some sort of sedative in them? How can they have changed so dramatically it is amazing. So far, when they used to go mental at dogs walking down the lane at the side of the garden they just stand and woof, I go out, they turn to look at me, I take a good look, they wait while I do that, I say thanks you, turn and walk back in and they follow!!! Pluto has eaten every single bone (which are his meals) whereas before he buried every single meal.
Two weeks later: Huge difference in their behaviour. No serious scrapping between the dogs at all. Pluto is much more laid back, barking is controlled now. Sky is being clever - goes out and barks so that she gets the attention of being a good girl!!! No guarding on sofas any more. Both dogs are chilled. There is no patrolling any more. They are not yet taking the dogs out in the car until they have a guard for safety’s sake.
Harvey – English Bull Terrier age 3 years
This is the lady’s original email: I have a 3 year old neutered male English bull terrier, who has a problem that’s really getting me down. When we go out and he sees another dog he's body always becomes stiff, then he will put both front paws on the other dogs back, and growl near the head and neck, if the dog falls to the ground he holds them down.
This is what I found when I arrived: Harvey was jumping all over me and lunging and barking. Her husband was not supportive at all.
I received several emails from the lady over the months. Here is the most recent one and a real tribute to her patience, and proof that there is no time limit and with persistence everyone can get there in the end
Five months later: Hi Theo, I have fantastic news, finally after all these months Harvey has got the hang of the walk!!!! I can sscd (stop-start-change direction) any way I want and he will stick to me like glue, our walks are so much more relaxed now, and other dogs don't seem to bother him as much, he would rather be with me. (Her husband) is also quite surprised in Harvey’s change and is not winding him up any more! Harvey says a big thank you, for your help he is definitely a different dog.
Charlie – border Collie pup age 14 weeks
Lady’s email: we have adopted Charlie from the RSPCA about 5 weeks ago; Charlie's whole family was rescued from drug addicts who bred them to sell for drug money.
When I arrived: Charlie launched himself at me immediately, jumping up (very sharp claws) and nipping. Very persistent. Apart from that all the usual puppy stuff. He is showing other signs of aggression - humping people, he growled at Peter's ankles when he was walking ahead to open the gate when I went. House is open plan so there are potentially a lot of guarding areas.
Next day email: Hello Theo - Thank you for your email and for coming to see us so promptly. It was a great comfort to have your help and Charlie is now trotting briskly along the paths of righteousness - he hasn't jumped up or nipped either of us yet, today. An undoggy friend called in unexpectedly, this afternoon, and after the second bounce, Charlie went to "The Little Room" to have a 20 second pause for thought. When he came out, he played quite happily and ignored our friend, who was obviously rather surprised and impressed by our new tricks. We privately basked in your glory! A slight blot on the copybook - later on, he went back to his beloved hole for some gesture digging.
Two weeks later: Charlie has started barking now as he's growing up a little. I explained the process and Jill went out to deal with it while we were on the phone! He is improving all the time - no nipping, very little jumping up, no trouser grabbing. Did climb onto dining table when they stood up and walked across it - they thought it was funny and I said instant naughty room for a couple of minutes! They are gesture eating each time. Trying not to let Charlie initiate all play.
Poppy – Collie/Lab Cross age 8 months
When I arrived it took about half an hour before Poppy stopped barking at me - as Denise took her in and out of the room. Even until nearly the end when Poppy was off the lead, she was very jumpy and barked immediately if I moved. She did not dare come to me for a treat at the end. It was like trying to coax a frightened wild animal. She was timid when Denise got her as puppy. Poppy is frightened of everything. She is a dear little dog - only 8 months and carrying the responsibilities of the world already.
Two weeks later, Denise tells me that Poppy is doing really well and is a different dog. She is so much calmer and also less fearful. She's better with the postman and no longer barks. She now sleeps downstairs in the sitting room. She made a puddle on the floor the first couple of nights but that stopped. She no longer jumps up on visitors. When Denise comes in Poppy calms down quickly now. Denise says that she is really relieved.
Pippin – Staffie/Boxer Cross, 1 year old
Pippin constantly jumped up and mouthed me to start with. What a lovely little dog. While I was there she had stopped all jumping up and we instantly dealt with cat harassing, she caught on to the lead work. It was lovely to watch but Vanessa realises all this will change when I walk out unless she can keep family motivated and the children from calling Pippin and then squealing because she jumps up.
Two weeks later: Vanessa says Pippin is a very different dog now. Jumping up, mouthing and cat chasing is all but finished. Hasn't looked at the cat with intent more than three times since I left. Occasional jumping up dealt with immediately. Walking work in the garden is doing very well. Before I came Vanessa was so fed up with Pippin she was shut away all the time. The hard work is paying off, and Pippin is part of the family.
Elmo – Rotweiller X, 1 year old
Elmo jumped up a lot at me and mouthed a lot also. He is generally fairly unruly, and Gill and Caroline don't know what to do and are having rows about it. They have had a couple of trainers and taken him to classes also - one he was hit over the face several times with his own lead! A week or so ago Elmo knocked a lady down in the park when jumping up and bit her. He has bitten Gill, but it's Caroline he follows around all the time. He has hair loss around neck – scratches (I wonder whether it could be stress), and he messes in the flat. I feel he is a lovely dog, desperate for leadership.
Ten days later: Gill says Elmo is doing so well. His hair has grown back and his rash has gone - he has stopped scratching. Spoke to Caroline - they are both much happier together as a consequence. Elmo is much calmer. The jumping up, jumping on the sofa has stopped, and the mouthing virtually stopped too. There is no more messing indoors and they are doing extremely well.
Lalu – American Cocker Spaniel, 4 months old
Last week Lalu drew blood on my mum’s finger whilst jumping up at her and now she is nervous around him, which is a problem as she is at home with him during the day. My mum wears a sari (as we are Indian) and he keeps grabbing hold of it and won't let go. I have tried correcting the behaviour by saying NO repeatedly and even tapping him on his nose with my finger but he just goes back and carries on with this behaviour. I have also tried putting pebbles in a drinks bottle then shaking it near him to ward him off doing whatever he shouldn’t be, but that does not work either. I saw this technique on Dog Borstal, and it worked a treat, but sadly not for me. Please help as I cannot have my mum being scared of him.
I found Lalu very demanding. He lies on mother's sari on the floor to sleep when she's sitting down, and grabs it when she is walking about. Mother has two bite marks and is very wary of Lalu - jerking her hands out of the way when he jumps which makes matters worse. Lalu still does puddles in the house - in doorways.
Ten days later: Lalu is a changed puppy, Yogani says. He no longer lies on or plays with mother's sari at all - that has completely stopped. His walking is coming on well. There are still occasional puddles, but not nearly so many. Yogani says they are very happy.
Abi – West Highland Terrier – age 2
Abi toilets indoors and has weed on their bed a few times. She barks in the night every night, and Bob hasn’t had a proper night’s sleep for ages. Terrified of animals on TV and barks and growls at any face on TV.
Towards end of our meeting we had huskies and polar bears on TV and Abi was fine!
Four days later: They are thrilled. Can't believe the difference. The have had some nights good sleep now and only one wee since I left. They can watch TV. Only a couple of barking sessions which they dealt with. Abi is eating well now. Such a difference - even in play. Abi is bound to try it on soon, so they will need to be consistent.
Nibbles – Yorkie age 7 months
Nibbles is showing agression, barking, growling, being incredibly protective over food. He is reluctant to go out, fights against having lead on. She pulls towards other dogs and jumps at people.
Ten weeks later: You came to see us and Nibbles in January. I just thought I would send you a quick update, just to let you know that everything is going fantastically. Nibbles is such a wonderful dog to have now. He is a lot calmer, walks happily, he has turned into a placid, and at times incredibly soppy little thing. It took us all time, but we got there in the end, and it was so worth it.
Levi – Staffie - age 3
Leve is very fearful of going out and flatly refuses since a firework went of near him. Lots of jumping up at me and noise when I arrived, and nipping me. Running about frantically panting and wheezing. Follows his owner everywhere. When they come home he cries until they get down to his level and give him full attention. Cries and squeaks for attention constantly. He goes crazy when she comes home. Very fussy eater - has to be hand fed. Lies on top of Dan if he's lying on sofa and starts to get aggressive. Goes mental when he sees a cat. Unpredictable with other dogs and can be aggressive.
Ten days later: “Just thought I'd let you know that we are doing well, and we walked to the end of my row of houses this morning, no hesitation! We could of kept going but I turned round and came back in and carried on doing some lead work indoors. I never thought Levi would come that far ever again! Levi's been great, from not even attempting to come up on the bed with me last night to actually learning to play fetch properly, no treats required (I have only been doing short sessions of this, just a few throws then ball stays with me). As I type there are fireworks going off and he is in the 'seriously chilled' position on his bed. Unbelievable!
Eight months later: I wanted to tell you that I went to watch a dog training session last weekend (without Levi of course!), I had no intention of taking him, it was mainly out of curiosity. I was shocked at the methods that the trainer was using, and it reinforced the fact that your way of doing things is the only way. One dog, who looked like a great character, had hold of a toy and wouldn't let go. So the trainer hung her up by her lead so that the collar restricted her breathing and she had no choice but to drop it. There was a dog with a choke chain and the trainer was teaching his owner to force it into a down. Also I could sense that the dogs were not acting on their own free will. In fact one of them, the 'best behaved' one, attacked a puppy. It was obviously tired and stressed at being over controlled. I thought that these methods were no longer used, it was horrible. It made me really appreciate the tools that you have given me. I never have to so much as raise my voice at Levi let alone physically force him to do anything.
I've been realising lately that there are so many dog 'experts' out there and people have blind faith in them because they have some qualification or other. And people in general tend to think they know best when it comes to dogs. It's very frustrating. I don't listen any more, I listen to Levi instead (and you of course!).
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